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Compassionate Care for Every Stage of Life

Non-medical help at home for older adults, people recovering after a hospital stay, adults living with disabilities, and family caregivers who need a break, in King and Pierce Counties, Washington.

  • Licensed and insured in Washington
  • Non-medical care, planned around each person
  • Visits any day, including evenings and weekends
  • Serving King & Pierce Counties

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Which route fits your situation?

Choose the closest situation for a short explanation and the most useful next steps. Or keep scrolling to explore everything.

Choose the option closest to your situation, or keep scrolling to explore everything.

Making a professional referral

Discharge planners, social workers, clinic staff, and community organizations can send a preliminary referral request. It asks only for the details needed to start a conversation; please do not send medical records through the website.

Make a Professional Referral

What we provide

Our In-Home Care Services

Seven kinds of non-medical support that can be combined into one plan, for a few hours a week or more.

All Frontline Aide services are non-medical. Caregivers do not provide nursing or clinical care. Caregivers can remind a person to take their own medication, and open a container if asked, but do not give medication.

What a day can look like

A Day With Care

One example at a time: choose another to compare. Each shows where a scheduled caregiver visit fits around what the person does themselves and what family does.

All examples in detail

A caregiver helping an older woman with her morning routine in the bathroom

Personal care

A day with Dorothy

Dorothy uses a walker and lives alone. A caregiver visits for two hours each morning and one hour each evening, every day. The rest of the day is her own.

  • Caregiver visits 3 hours (2 visits)
  • On their own 12 hours

The day at a glance

  1. 7 to 7:30 AM Wakes up On their own
  2. 7:30 to 9:30 AM Morning visit Caregiver visit
  3. 9:30 AM to 7 PM Reading, lunch, television On their own
  4. 7 to 8 PM Evening visit Caregiver visit
  5. 8 to 10 PM Evening on her own On their own
Read Dorothy's day in detail

Morning

Caregiver visit On their own Caregiver visit, 7:30 to 9:30 AM, every day

What matters to Dorothy
Getting up at her usual time, privacy while washing, and coffee with the morning paper.
What Dorothy does independently
Washes her own face and hair, chooses her clothes, and takes her own medication.
Where the caregiver supports
  • Help getting in and out of the shower safely
  • Help with socks and shoes
  • A reminder at 8 AM to take her medication; the caregiver can open the container if she asks
  • Breakfast, and lunch left ready in the fridge

Midday

On their own No caregiver visit at this time

What matters to Dorothy
Time to herself.
What Dorothy does independently
Eats the lunch made that morning and reads.
Where the caregiver supports
No caregiver support scheduled at this time.

Evening

Caregiver visit On their own Caregiver visit, 7 to 8 PM, every day

What matters to Dorothy
Feeling safe going to bed, without being rushed.
What Dorothy does independently
Decides when the evening routine starts and watches the news first.
Where the caregiver supports
  • Help changing for bed and with evening washing
  • Clear walkways and night lights on

Overnight

On their own No caregiver visit at this time

Not part of this example. Overnight help is arranged only when it is specifically discussed and agreed.

What matters to Dorothy
Sleeping in her own home.
What Dorothy does independently
Sleeps independently.
Where the caregiver supports
No caregiver support scheduled at this time.
A caregiver and an older woman looking through a photo album together on a sofa

Companion care

A day with Ruth

Ruth lives alone and manages her own personal care. A caregiver visits on Monday, Wednesday, and Friday afternoons. This is a Wednesday.

  • Caregiver visits 3 hours (1 visit)
  • Family or friends 0.5 hours
  • On their own 11 hours

The day at a glance

  1. 7:30 AM to 1 PM Breakfast, radio, garden On their own
  2. 1 to 4 PM Afternoon visit Caregiver visit
  3. 4 to 7 PM Dinner on her own On their own
  4. 7 to 7:30 PM Call with her daughter Family
  5. 7:30 to 10 PM Evening on her own On their own
Read Ruth's day in detail

Morning

On their own No caregiver visit at this time

What matters to Ruth
Her morning radio program and time in the garden.
What Ruth does independently
Gets up, dresses, and makes breakfast on her own schedule.
Where the caregiver supports
No caregiver support scheduled at this time.

Midday

Caregiver visit On their own Caregiver visit, 1 to 4 PM (Monday, Wednesday, Friday)

What matters to Ruth
A late lunch with company, and getting out of the house.
What Ruth does independently
Chooses the activity and the pace, and writes her own shopping list.
Where the caregiver supports
  • Lunch together and conversation
  • A short walk, or time in the garden on Wednesdays
  • Checking her shopping list for Friday's errands

Evening

Family On their own No caregiver visit at this time

What matters to Ruth
Hearing from her daughter.
What Ruth does independently
Makes dinner and spends the evening as she likes.Family Her daughter calls most evenings.
Where the caregiver supports
No caregiver support scheduled at this time.
A caregiver preparing a meal in the kitchen while an older woman sits nearby with a cup of tea

Homemaking

A day with Grace

Grace manages her personal care but finds housework and grocery shopping tiring. A caregiver visits on Tuesday and Friday mornings. This is a Tuesday.

  • Caregiver visits 3 hours (1 visit)
  • On their own 12 hours

The day at a glance

  1. 7 to 10 AM Breakfast, makes her bed On their own
  2. 10 AM to 1 PM Morning visit Caregiver visit
  3. 1 to 10 PM Afternoon and evening on her own On their own
Read Grace's day in detail

Morning

On their own Caregiver visit Caregiver visit, 10 AM to 1 PM (Tuesday and Friday)

What matters to Grace
Choosing her own groceries.
What Grace does independently
Makes her breakfast and her bed before the visit, and picks the groceries herself.
Where the caregiver supports
  • Grocery shopping together on Tuesdays
  • Carrying and putting away the shopping

Midday

Caregiver visit On their own Same visit, until 1 PM

What matters to Grace
A tidy kitchen and bathroom, and her main meal at midday.
What Grace does independently
Eats her main meal after the visit; on Fridays two meals are left ready for the weekend.
Where the caregiver supports
  • Kitchen, bathroom, and living room cleaning; her bedroom is left as she likes it
  • A load of laundry

Evening

On their own No caregiver visit at this time

What matters to Grace
A quiet evening.
What Grace does independently
Reads and watches television.
Where the caregiver supports
No caregiver support scheduled at this time.
A family caregiver leaving the house while a caregiver sits with her father

Respite

A day with Joe and Ana

Ana is the main caregiver for her father, Joe. A caregiver covers Saturday afternoons and Wednesday evenings so Ana has regular time for herself. This is a Saturday.

  • Caregiver visits 6 hours (1 visit)
  • Family or friends 9 hours

The day at a glance

  1. 7 AM to 12 PM Morning with Ana Family
  2. 12 to 6 PM Afternoon visit Caregiver visit
  3. 6 to 10 PM Evening with Ana Family
Read Joe and Ana's day in detail

Morning

Family No caregiver visit at this time

What matters to Joe and Ana
His usual routine with his daughter.
What Joe and Ana does independently
Makes his own coffee and reads the paper.Family Ana helps with his morning routine and writes down anything the caregiver should know.
Where the caregiver supports
No caregiver support scheduled at this time.

Midday

Caregiver visit On their own Caregiver visit, 12 to 6 PM (Saturdays)

What matters to Joe and Ana
Watching the afternoon baseball game, and speaking Spanish at home.
What Joe and Ana does independently
Chooses what to watch and when to rest.
Where the caregiver supports
  • Lunch from the meals Ana left
  • Company and supervision while Ana is out

Evening

Caregiver visit Family Same visit, until 6 PM

What matters to Joe and Ana
Dinner at his usual time, and a calm handover.
What Joe and Ana does independently
Spends the evening with Ana.Family Ana takes over from 6 PM.
Where the caregiver supports
  • Dinner warmed at 5:30 PM, his usual time
  • A short handover when Ana returns
A caregiver holding the hands of an older woman resting in an armchair

Recovery at home

A day with Linda

Linda has just come home after a hospital stay. A caregiver visits weekday mornings and for two hours on Saturday, and the schedule is reviewed as she regains strength. This is a weekday.

  • Caregiver visits 4 hours (1 visit)
  • Family or friends 4.5 hours
  • On their own 6.5 hours

The day at a glance

  1. 7 to 9 AM Rests On their own
  2. 9 AM to 1 PM Morning visit Caregiver visit
  3. 1 to 5:30 PM Rests and reads On their own
  4. 5:30 to 10 PM Evening with her husband Family
Read Linda's day in detail

Morning

Caregiver visit On their own Caregiver visit, 9 AM to 1 PM (Monday to Friday)

What matters to Linda
Resting until 9, and washing in private.
What Linda does independently
Washes herself while seated; does her own exercises from the hospital team.
Where the caregiver supports
  • Standing by outside the bathroom unless she calls
  • Breakfast, and a reminder to take her own medication at the time on the discharge instructions
  • A short walk around the house

Midday

Caregiver visit On their own Same visit, until 1 PM

What matters to Linda
Getting to follow-up appointments without worry.
What Linda does independently
Speaks with her own medical team at appointments and keeps her list of questions.
Where the caregiver supports
  • Transportation to a follow-up appointment on appointment days
  • Lunch before the caregiver leaves

Evening

Family No caregiver visit at this time

What matters to Linda
Evenings at home with her husband.
What Linda does independently
Rests.Family Her husband covers evenings; her sister brings dinner twice a week.
Where the caregiver supports
No caregiver support scheduled at this time.

Overnight

Family No caregiver visit at this time

Not part of this example. Overnight help is arranged only when it is specifically discussed and agreed.

What matters to Linda
Sleeping at home.
What Linda does independently
Sleeps at home; her husband is there.
Where the caregiver supports
No caregiver support scheduled at this time.
A man using a wheelchair reviewing his schedule with a caregiver at home

Disability & independent living

A day with Marcus

Marcus works part-time and lives in his own apartment. A caregiver helps with his weekday morning routine and visits on Tuesday and Thursday afternoons. This is a Thursday.

  • Caregiver visits 4 hours (2 visits)
  • On their own 11.25 hours

The day at a glance

  1. 6:45 to 7 AM Wakes up On their own
  2. 7 to 9 AM Morning visit Caregiver visit
  3. 9 AM to 4 PM Travels to work On their own
  4. 4 to 6 PM Afternoon visit Caregiver visit
  5. 6 to 10 PM Cooks dinner On their own
Read Marcus's day in detail

Morning

Caregiver visit On their own Caregiver visit, 7 to 9 AM (Monday to Friday)

What matters to Marcus
Getting to work on time, and being asked before help is given.
What Marcus does independently
Leads his routine, makes breakfast choices, and travels to work on his own.
Where the caregiver supports
  • Help with the parts of his routine he asks for
  • Reviewing the day on his visual planner

Afternoon

Caregiver visit On their own Caregiver visit, 4 to 6 PM (Tuesday and Thursday)

What matters to Marcus
Swimming at the community pool on Thursdays.
What Marcus does independently
Plans the shopping list with the caregiver and chooses the activity.
Where the caregiver supports
  • Going with him to the pool
  • Groceries that follow his halal requirements
  • Housework he asks for

Evening

On their own No caregiver visit at this time

What matters to Marcus
Cooking his own dinner.
What Marcus does independently
Cooks and spends the evening as he likes.
Where the caregiver supports
No caregiver support scheduled at this time.
A caregiver and an older woman reviewing a daily routine board together

Memory support

A day with Helen

Helen lives with memory loss at home with her son, who works weekdays. A caregiver visits on weekdays from 9 to 3. This is a weekday.

  • Caregiver visits 6 hours (1 visit)
  • Family or friends 6 hours
  • On their own 2.5 hours

The day at a glance

  1. 7:30 to 9 AM Morning with her son Family
  2. 9 AM to 3 PM Daytime visit Caregiver visit
  3. 3 to 5:30 PM Rests On their own
  4. 5:30 to 10 PM Evening with her son Family
Read Helen's day in detail

Morning

Family Caregiver visit Caregiver visit, 9 AM to 3 PM (Monday to Friday)

What matters to Helen
Breakfast with tea at 9:30, and dressing with the door closed.
What Helen does independently
Dresses herself and waters her plants with a gentle reminder.Family Her son helps her get up before he leaves for work.
Where the caregiver supports
  • A calm start that follows the same order each day
  • Help with buttons when she asks
  • Breakfast together

Midday

Caregiver visit On their own Same visit, until 3 PM

What matters to Helen
Big band music and familiar tasks.
What Helen does independently
Folds laundry and chooses between familiar activities.
Where the caregiver supports
  • Lunch with music she enjoys
  • A short walk on a familiar route
  • One question at a time, using her first name

Evening

Family No caregiver visit at this time

What matters to Helen
Time with her son.
What Helen does independently
Rests after the visit.Family Her son is home from about 5:30 and reads the caregiver's short daily note.
Where the caregiver supports
No caregiver support scheduled at this time.

Overnight

Family No caregiver visit at this time

Not part of this example. Nighttime support is not assumed; if nights become difficult, the family and the office discuss options.

What matters to Helen
Sleeping in her own home.
What Helen does independently
Sleeps at home with her son nearby.
Where the caregiver supports
No caregiver support scheduled at this time.

Every plan is different. Overnight or round-the-clock help is arranged only when it is agreed.

How Care Works

How Care Begins

A simple process with no obligation until you agree a written plan.

  1. Talk to our team

    Call or send the form. We listen and answer your first questions.

  2. In-Home Assessment

    A visit to understand routines, the help needed, safety, and preferences.

  3. A written plan you approve

    Tasks, schedule, preferences, and costs are set out before anything begins.

  4. Care begins and is reviewed

    The plan is reviewed as needs change and in person at least once a year.

Matching, Communication, and Accountability

How we match caregivers

We consider the tasks in the plan, the schedule and location, routines and preferences, communication and language, and the household. Every client has a written backup plan for when the regular caregiver is unavailable.

Staying informed

You agree how and how often you hear from us, and who may receive information. A supervisor contacts every client at least every six months, and concerns are acknowledged within 5 business days.

Accountability you can check

A Washington-licensed home care agency, insured. Caregivers are background-checked through the Washington State Patrol and trained before their first visit, and every visit is clocked in and out.

More about screening, training, and records
  • Licensed and checkable

    Frontline Aide is a Washington State home care agency licensed by the Department of Health, and insured. You can look up a license with the Department of Health provider search.

  • Background-checked, trained caregivers

    Caregivers have a Washington State Patrol background check before working with clients, renewed at least every two years, complete orientation and safety training before their first visit, and complete Washington's home care aide training and certification within the required time, or hold a qualifying credential such as nursing assistant certification.

  • A written plan of care

    Care follows a written plan of care based on an in-home assessment and approved by you. The caregiver reviews it before the first visit, and it is reviewed in person at least once a year.

  • Visits are recorded

    Caregivers clock in and out of every visit with electronic visit verification, so there is a record of when scheduled care took place.

  • Non-medical support

    Caregivers help with daily living. They can remind a person to take their own medication, but do not give medication, do wound care, or provide nursing.

  • Privacy and concerns

    Personal and health information is kept confidential. Concerns can be raised at any time without affecting care.

How we work, in more detail

Get in touch

Talk With Us About Care

Whether you are exploring home care for the first time or looking for a different provider, our office team will listen and help you work out the next step. There is no obligation.

  • (206) 773-5666Office: Monday to Friday, 8 AM to 5 PM
  • info@frontlineaide.com
  • Care visits can be scheduled on any day, including evenings and weekends, according to each person's agreed plan of care and caregiver availability. Overnight help is discussed individually.
  • King and Pierce CountiesCheck your city or ZIP code

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