Our Intake Process
Getting started with care services is simple and straightforward
Initial Contact
Call, email, or complete our online form to request care services.
- • 15-minute phone consultation
- • Basic needs assessment
- • Service area verification
- • Insurance/payment discussion
In-Home Assessment
Comprehensive evaluation by our registered nurse to determine care needs.
- • Physical care requirements
- • Cognitive assessment
- • Home safety evaluation
- • Caregiver matching
Care Plan Development
Personalized care plan created with input from client, family, and healthcare team.
- • Service schedule determination
- • Caregiver assignment
- • Emergency procedures
- • Progress monitoring plan
Service Begins
Care services start with ongoing supervision and regular quality reviews.
- • Caregiver introduction
- • Service implementation
- • Regular check-ins
- • Plan adjustments as needed
Typical Timeline
Initial Contact & Consultation
Same-day response during business hours
We respond immediately to your inquiry with a brief phone consultation to understand your needs and explain our services.
In-Home Assessment
Within 48 hours of initial contact
Our registered nurse visits your home to conduct a comprehensive care assessment and evaluate your specific needs.
Care Plan Development
Plan approval and caregiver matching
We create a personalized care plan and match you with the perfect caregiver based on your needs and preferences.
Care Services Begin
Services start within one week
Your caregiver arrives for their first day of service, ensuring a smooth transition and quality care from day one.